Update by user Feb 28, 2013
Northcutt Custom Homes has not completely resolved the flooding issue. NCH did NOT replace the vapor barrier as specified by a business hired by NCH. NCH simply tossed the old and mudcaked vapor barrier underneath the house. We paid to have proper vapor barrier installed ourselves.
The dirt also needed to be raised along the front of our house to prevent flooding. We paid for that ourselves. Based on the difficulties I had with Mr. Northcutt when he was "willing" to fix the issue I have decided to not seek reimbursement from the mentioned charges.
I also know for a fact that the sub floor in at least one town home in Park Place was only screwed in the corners and nailed down elsewhere. That means the owners must deal with a creaky floor in a home less than 3 years old. Mr. Northcutt claimed his orders were to "glue it and screw it". Obviously that didn't happen. Were the floors screwed down in the rest of the townhomes according to Mr. Northcutt's instructions? Did he hire the same contractors to work in other homes?
Update by user Jan 17, 2012
Northcutt Custom Homes has since worked with me in resolving my issue. Vaden has apologized multiple times and acknowledged that he was way being in repairing my crawl space. I have asked pissedoffconsumer.com multiple times to remove this review.
Original review posted by user May 03, 2011
We bought our house new from Northcutt Custom Homes and since day 1, our crawl space has leaked and flooded with even the smallest amount of rain. This has caused our heating unit to fry several times since it is located in our crawl space. He was very quick to have the heating unit fixed, and eventually raised the unit so the water would not cause it to short out.
Essentially he fixed a symptom of the problem, but did not fix the problem itself which is the flooding. After most rains, I must straighten the tarp in our crawl space since the rainwater has disturbed. Sometimes I must actually clean the tarp if mud is caked on it and I may even have to replace the tarp.
In addition to that, the constant moisture will eventually lead to black mold and other deterioration problems. Vaden Northcutt is well aware of the situation, its consequences, and has had ample time to permanently solve the problem.
Rather than fix it, he has chosen to blame me. Northcutt claims that my failure to clean my gutters and spouts causes the flooding. This is not the case. I do not have a tree within 30 feet of my house and it is not possible for debris to clog my gutters or spouts in such a fashion. Moreover, if debris build up caused the flooding in my crawlspace, then why has my crawlspace flooded since day 1 when there should have been no debris to cause such a clog?
Northcutt claims he "stands by his houses". That may be, but not in my case.
Review about: New Construction.